Debt Collections Handbook Croatia 2018

Debt Collection Handbook

  • Croatia
  • Agriculture,
  • Automotive/Transport,

24th September 2018

Having drawn from the expertise of Atradius Collections' local offices, the International Debt Collections Handbook explains the different regulations and procedures for debt collections in Croatia.

Amicable collections

General information

 

 

 

Handbook Report Page - Amicable Phase

 

 

 

As professionals in collection, Atradius Collections is in a position to provide first-class services and individual treatment and analysis of each case in order to successfully recover overdue debts. Our activity is based on checking debtors and taking appropriate action with regard to their existing financial situations and ability to pay. Our debt collection activities consist of:

  • Checking debtors’ circumstances
  • Delivering written reminders
  • Making telephone calls
  • Undertaking personal visits.

It is widely known that, with regard to late payments, the efficiency of debt collections depends upon timely and appropriate action. The longer the creditor waits before deciding to act, the lower the chance that the debt will be recovered.

Interest

The Croatian business culture is not to pay interest fees, so it is difficult to obtain payment using amicable processes. If, however, the debtor has agreed to pay the interest by prior agreement or negotiation, the client has to issue an invoice for the amount of interest, based on an appropriate interest calculation.

Debt collection costs

The potential for requesting payment of debt collection costs varies from case to case. Atradius Collections, as an agency, always quotes the debt collection costs in the first reminder, but usually we collect only the claim amount. There are some cases where the costs are collected, but the number of such cases is very low. When a client insists on payment of such costs, we are asked by the debtor to provide the invoice regarding that issued by the creditor. Based on that invoice, the payment should be received.

The Debt Collections Handbook presents a snapshot of Croatia's economic situation and covers the following topics:

  • Legal procedures
  • Motion for execution or lawsuit
  • Insolvency proceedings
  • Time frame and outcome

To read more about steps and procedures undertaken debt collections in Croatia:

 

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Disclaimer

The statements made herein are provided solely for general informational purposes and should not be relied upon for any purpose. Please refer to the actual policy or the relevant product or services agreement for the governing terms. Nothing herein should be construed to create any right, obligation, advice or responsibility on the part of Atradius, including any obligation to conduct due diligence of buyers or on your behalf. If Atradius does conduct due diligence on any buyer it is for its own underwriting purposes and not for the benefit of the insured or any other person. Additionally, in no event shall Atradius and its related, affiliated and subsidiary companies be liable for any direct, indirect, special, incidental, or consequential damages arising out of the use of the statements made information herein.