Account Management Team Australia

The Account Management Team Australia

The Account Management Team is here to assist you with any questions you may have, ranging from policy queries to credit limit and claims decisions. Click on a field below to learn more about them.

 

Joe Lewis Joe Lewis

Joe Lewis, Head of Client Services

Joe has over 15 years of insurance industry experience across broking and insurer roles in Sales and Account Management. Joe joined Atradius back in 2014 and has worked within our Sales & New Business Team, fulfilling the role of Joint Head of New Business in recent years until taking up the position of Head of Client Services for Australia and New Zealand in 2023.

In his current role, Joe is responsible for managing a very experienced team of Account Managers across Australia and New Zealand to deliver an exceptional service proposition for our clients and broker partners.

Prior to joining Atradius, Joe spent a number of years working within broking roles in London, including with international broker Willis (now Willis Towers Watson) at their Global Head Office. Joe holds a business degree from the University of Tasmania majoring in Business Management and Marketing, along with a Diploma in Insurance.

Annie-May PatiesAnnie-May Paties

Annie-May Paties, Senior Account Manager, QLD

Annie-May Paties has over 10 years’ experience in trade credit. She joined Atradius in 2017 as a Senior Account Manager for QLD. Prior to this, she was a trade credit insurance broker.

Annie provides fast and efficient service with a smile. She works with her customers to manage their risk and cover them for the worst case scenario which means they can focus on innovative strategies knowing they're covered for things like non-payment of invoices.

Annie is driven by achieving the best possible results for her clients. She has extensive technical product and market knowledge in Trade Credit Insurance and affiliated products.

Ashe SeatonAshe Seaton

Ashe Seaton, Senior Account Manager, WA

Ashe Seaton moved into the role of Senior Account Manager for WA in November 2015. Ashe has worked in various roles within Atradius since she joined Atradius in January 2005 including claims, recoveries and special risk management underwriting/recoveries.

She graduated from Edith Cowan University in WA with an Arts degree in Media and Politics before moving to Sydney and taking up a job assessing and issuing deposit bonds.

Ashe returned home to WA in 2013 with Atradius and moved from a claims role to Account management when the opportunity arose. Ashe's extensive experience in claims and recoveries as well as a strong customer focus and diligent work ethic has been of great benefit to our customers in an increasing WA market.

Gordon KiddGordon Kidd

Gordon Kidd, Senior Account Manager, NSW


Gordon Kidd works with the Service/Retention team as a Senior Account Manager.  Gordon has over 20 years experience in credit insurance working across various areas including business development, claims, risk underwriting, and account management.  Part of his credit insurance experience includes 4 years at the Export Finance & Insurance Corporation (EFIC).

He has two Science Degrees and has completed studies at the Australian Securities institute of Australia. Other roles outside of credit insurance include Credit Manager in a textile services company in London, Joint Venture Billing accounting in Oil & Gas exploration in London, and Telecine/Video Business Sales Manager Melbourne. Gordon likes to work closely with clients to both understand their business needs and identify solutions.

Janet FenechJanet Fenech

Janet Fenech, Senior Account Manager, NSW

Janet Fenech is a Senior Account Manager for NSW and ACT and has been with Atradius for 9 years.

Janet holds a Bachelor of Business degree majoring in Accounting and having worked not only in Australia but also London and Edinburgh, she brings a wealth of knowledge and experience, across 7 industries and 3 countries.  Janet has held the role of Asia Pacific Financial Controller for various Global IT software companies and has worked in the IT industry for 17 years.  

Janet has held other roles in various industries such as Banking, Insurance, Advertising, Manufacturing and Local Government  as well as consulting to high net worth individuals and organisations.  Janet working experience both from a local and global perspective, brings a unique skill set to the account management team, which enables her to have a deep understanding of the business needs of our clients.

Jason Hao Atradius Profile ImageJason Hao

Jason Hao, Senior Account Manager, QLD

Jason is an experienced account manager who joined the Atradius team in January 2020. He looks after our QLD portfolio, ensuring businesses have adequate cover to support their business growth and credit management needs.

Prior to Atradius, Jason was awarded the top salesman in Shanghai and Best Account Manager in Taiwan at Euler Hermes. He has spent over 6 years in credit insurance and has completed a Masters in Financial Management and a Masters in Computer Science at Durham University in the United Kingdom.

Jonna HarkinJonna Harkin

Jonna Härkin, Senior Account Manager, VIC

Jonna joined Atradius in May 2019 after ten years of working in several roles in the Finnish banking sector. She first started as Global Account Manager in Finland and joined Atradius Australia in 2022.

Working with global and corporate clients has taught Jonna a number of ways to insure a business with multiple needs and has strengthened her ability to strategically think about how trade credit insurance can be used to protect and grow a business based on varying needs.

She is dedicated to helping her clients trade confidently, spending time with them, providing advice on which buyers and/or new markets to trade in, and solutions for protecting their most valuable asset – cash flow.

Jonna holds a Bachelor of Business Administration (Marketing) and a Bachelor of General History.

 

 

 

 

Kristina UptonKristina Upton

Kristina Upton, Senior Account Manager, QLD

Kristina joined Atradius in January 2019 following a successful career as a Broker at AON New Zealand working in the agribusiness and commercial sector before moving with AON to Australia as a Service Executive looking after Global and Corporate Clients.

Working with global and corporate clients taught Kristina a myriad of ways to insure a business with multiple needs and strengthened her ability to strategically think about how trade credit insurance can be used to protect and grow a business based on varying needs.

Kristina has a Certificate IV in General Insurance and Tier 1 Compliance from the Australian and New Zealand Institute of Insurance and Finance and is currently finishing her Diploma of Integrated Risk Management.

Lina ZareckasLina Zareckas

Lina Zareckas, Senior Account Manager, Vic and SA


Lina Zareckas works with the Service/Retention team as an Account Manager. Lina began her credit insurance career in business development with Atradius in 2006 while she was completing the final year in her Commerce degree at Monash University.

Upon graduating she assumed a full time role as a New Business Commercial Underwriter and later took up a role as Account Manager in the Melbourne office and is responsible for clients in Melbourne and South Australia.

She has undertaken further training at the Australian Institute of Management and within Atradius to further enhance her risk management and financial assessment expertise. Lina works hard at developing solutions for clients and building relationships in the market.

Yuchen PengYuchen Peng

Yuchen Peng,  Senior Account Manager

Yuchen Peng is a Senior Account Manager and Team Leader for SA and VIC in the Account Management team. Yuchen worked in Risk Service team as a Senior Underwriter before moving to the current role within Atradius in 2019.

He has more than 13 years of experience working in trade credit insurance, his career started as a risk analyst in 2010 for Coface where he then progressed to the position of Senior Manager/Head for Information and Internal Ratings.

Yuchen studied and graduated from Macquarie University with a Bachelor of Commerce – Professional Accounting at the University of NSW with a Masters in Financial Analysis, he has also completed Level II of the Chartered Financial Analyst program.

Yuchen’s extensive experience in risk underwriting as well as strong customer focus and diligent work ethic will benefit our clients in the expanding SA and VIC markets.