Working with you to collect debt

As an Atradius customer, you’re automatically able to access and benefit from our debt collections service, Atradius Collections. This is a feature of all our Credit Insurance policies and will not incur any additional cost for you.

We also offer a standalone Atradius Collections service to organisations and business that are not Atradius Credit Insurance customers. With the benefit of our worldwide IT infrastructure, the Atradius Collections network is the most integrated in the industry. 

Atradius Collections begins work the moment you notify that an invoice is due and has not been paid. We contact your debtor on your behalf, in their language with a representative that is located close to the region in which they are based. With your approval, we negotiate with your debtor to find the speediest solution for revenue collection to settle the debt.

We ensure transparency by sharing all communication with your debtor and collaborating closely to achieve the best results for your business.